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Making the transition to managed services – the major channel driver
Kunal Kaul, Cisco Managing Director, Partner Managed Services & SP RTM, EMEA, discusses a recent Cisco/Canalys report, which reveals that IT Channel partners anticipate significant growth in 2023, with the main driver being managed services. Technology-wise, the cybersecurity focus remains a major driver, alongside managing IT complexity, the AI opportunity and sustainability.
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The importance of delivering the Total Experience
John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.
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Precryption presents a major cybersecurity opportunity for the Channel
Jon Kane, Channel & Alliances Director EMEA, Gigamon, explains the recent introduction of Gigamon Precryption technology as part of several cybersecurity focused innovations featuring in the latest 6.4 version of the GigaVUE software release. Jon also highlights the opportunity Gigamon’s combined networking, security and observability solutions offer to the Channel as more and more end users look for strategic technology trusted advisors.
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HP helps partners to embrace sustainability and the circular economy
Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.
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Managing the transition from the old to the new
Jonathan Wright, Director of Products and Operations at GCX, discusses the challenge facing channel organisations as they seek to manage the delicate balance of existing vendor relationships with customer demands for the very latest technology solutions. Through the example of SD-WAN and SASE, he explains how the channel needs to be able to recognise and embrace new opportunities and work with potentially new vendors as part of this process.
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